I really think the necklace is beautiful for being a faux metal product. The only problem was that it arrived in knots upon knots. Luckily, a very patient person I know took the time to unravel the mess.
Hi Naomi, thank you so much for the honest feedback. We’re really glad you loved the look of the necklace. We also wanted to mention that the piece is made from copper and finished with 18k gold plating, so while it isn’t solid gold, we do put a lot of care into sourcing materials that are elevated and wearable.
We hate hearing it arrived tangled, though... that’s definitely frustrating and not the experience we want anyone to have opening a Midnight Riff package. With your feedback, we have already found a solution to this issue. We really appreciate you taking the time to share your thoughts with us & please thank your patient person on our behalf.
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